Terms

These terms apply to every subscription to BizzKitt solutions, offered by BizzKitt B.V. (Chamber of Commerce 42149345, Rotterdam, the Netherlands) to businesses only. 1. Service. A solution is a configured AI job from our catalogue that performs the tasks you switch on in your portal, on the channels and applications you connect. Results that involve an external action or an outgoing message outside a live conversation are drafts until you approve them, unless you set a task to automatic. You remain responsible for the instructions, knowledge and approvals you give. 2. Price and payment. €249 (or $279) per month for the whole subscription: every department (customer service, sales, scheduling, administration, people and marketing) and every chosen solution, with 3,000 requests per month included, excluding VAT; or annual billing of €2,490 (or $2,790), two months free. Additional requests can be bought as a bundle or monthly pack at the prices shown on the site. Payment in advance via Stripe. The first month is free for every new subscriber: you enter a payment method at checkout and pay nothing for the first 30 days. After that the subscription continues automatically at the applicable rate unless you cancel before the free month ends; cancelling within the free month costs nothing. Fair use: 3,000 requests per month for the whole subscription (a request is one finished piece of work); additional requests can be bought as a bundle or monthly pack. Also included: an SMS channel and phone handling (forwarding, voicemail and a text back after a missed call) on a number in your own name. Not included: message fees charged by Meta for WhatsApp (billed to you directly), the monthly cost of your phone number and carrier fees for calls and texts (a few euros a month), and subscriptions to your own software. 3. Term and cancellation. Monthly subscriptions run per month and can be cancelled any time towards the end of the current period. Annual subscriptions run for twelve months and are not refunded after the guarantee period. 4. 30-day money-back guarantee. If BizzKitt does not do what was agreed, request a review in your portal within 30 days of your first payment. Agreed work means the tasks you have switched on. If the request is granted, the subscription stops and we refund the amount of that first paid period; for a yearly subscription that is the full yearly amount. Third-party costs are not refunded. BizzKitt assesses requests within five working days. 5. Your obligations. You use the service for your own business, provide correct information and instructions, hold the rights to the data you connect, inform your customers where the law requires it, and do not use the service for unlawful, misleading or harmful purposes. Connections to Meta, Google, Microsoft and other providers are subject to their terms. 6. Availability and support. We aim for continuous availability but cannot guarantee it; maintenance and provider outages may occur. Support via the portal and hello@bizzkitt.ai on working days. 7. Liability. Our total liability per calendar year is limited to the subscription fees you paid in the three months before the event. We are not liable for indirect damage, lost profit, or actions you approved or set to automatic. Nothing limits liability for intent or gross negligence. 8. Data. The privacy statement and the data processing agreement form part of these terms. 9. Changes. We may change these terms with 30 days' notice by email; if you do not agree, you may cancel before the change takes effect. 10. Law. Dutch law applies; disputes are submitted to the competent court in Rotterdam.